Make a Complaint

Complaints must be made within one year of the alleged conduct occurring.

The Civilian Review and Complaints Commission for the RCMP is an independent agency that reviews complaints made by the public about the on-duty conduct of RCMP members.

The Commission is not part of the RCMP.

Do you have questions? More information can be found in the Complaint Process: Frequently Asked Questions.

Complaints can be made:

Contact us online

Online:

Complete and submit the online complaint form (This online form cannot be e-mailed.)

Contact by telephone or fax

By Fax:

Print and complete the complaint form in PDF [859Kb] and fax the completed form 613-952-8045.

Contact by mail

By Mail:

Canada Post labour disruption: possible impact on the submission of complaints by mail

Due to the current labour disruption, there may be delays with this service and we may not be able to meet our usual service standards.

We encourage people wishing to file a complaint to use our online complaint form to avoid any delays.

Print and complete the complaint form in PDF [859Kb] and mail the completed form to:

Civilian Review and Complaints Commission for the RCMP
National Intake Office
P.O. Box 1722, Station B
Ottawa, ON K1P 0B3
RCMP Members
  • If you are an RCMP member assisting a member of the public with the filing of their public complaint, please click here.
Communicating with our staff

The Civilian Review and Complaints Commission for the RCMP is committed to communicating with you in a respectful, professional and civil manner. Similarly, we ask complainants to extend the same courtesy to our staff.

We understand that the complaint process and the circumstances that give rise to complaints can be stressful. However, we will not accept threatening, discriminatory or harassing behaviour or profane communications.

The Commission is required by law to protect staff from harassing, discriminatory and threatening behaviour. Please note that repeated behaviour of this kind may result in the Commission restricting communications or no longer communicating with you beyond advising you of the outcome of your complaint.

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